Frequently Asked Questions
Everything you need to know about your Jeff Hamilton luxury purchase.
How long does it take to receive my order?
Standard domestic shipping typically takes 5-7 business days. For limited edition or custom-made jackets, please allow 2-4 weeks for production and delivery.
Are your jackets authentic and hand-signed?
Yes, every Jeff Hamilton jacket is 100% authentic and handcrafted. Many of our limited edition pieces come with a certificate of authenticity and are personally signed by Jeff Hamilton.
What is your return policy?
We accept returns on unworn items with original tags within 14 days of delivery. Please note that custom-made or personalized orders are final sale and cannot be returned.
Do you offer international shipping?
We ship worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that customers are responsible for any applicable customs duties.
How do I know which size to order?
We provide a detailed size chart on every product page. Our jackets generally have a classic, slightly oversized fit. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options such as Klarna and Afterpay for eligible orders.